The Stairwell

Giving your web site its annual check-up

We came across two interesting articles about what makes web sites good (and bad) in the context of providing value over time - and what developers can do to keep existing sites up-to-date and long-lasting.

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Web sites make great feedback forums

All companies experience customer service breakdown. It happens - at least sometimes. The important next step then is to communicate with the customers and correct the problem. Not listening to them, and not correcting the mistakes, can be fatal. This is as true for the corner sandwich shop as it is for Fortune 500 e-commerce sites.

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PixelMonger's Scott Billups (no relation)

When you're looking for one of the very best digital video special effects artists in Hollywood, you'd better call Scott. His production company, PixelMonger, is a leader in the special effects industry there and we can see why. He's not afraid to rewrite the rules of the industry for its own betterment - and that's what we love.

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Morton Suggestion launches anew

Morton Suggestion, the Mt. Prospect, IL-based incentive gifts company, hired Billups Design to give their portal-type home page a complete redesign.

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Web is now #1 media

C/Net today published the results of the latest news and information consumption by media channel among Americans of all ages. The conclusion: the web is now the most used media - period.

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